Which Question Should You Ask Yourself When Critically Evaluating Your

question 30

Multiple Choice

Which question should you ask yourself when critically evaluating your reaction to an argument that is being presented?

• A) How important is this argument to me?
• B) Is my support for this argument likely to affect my grade?
• C) How many people agree with this argument?
• D) Does this argument make sense?

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Definitions:

Zero Defects

A quality management concept aiming for the reduction of defects and errors in a product to zero through continuous improvement.

Continuous Improvement

An ongoing effort to improve products, services, or processes by making small, incremental improvements over time.

Deming

Refers to W. Edwards Deming, an American engineer, statistician, professor, author, lecturer, and management consultant known for his work in the field of quality management and for his influence on modern business practices.