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Markets, economies, and businesses are experiencing a world trend toward
_________________.
Process Value Analysis
Analysis that identifies and evaluates core processes for their performance contributions.
Reengineer Workflow
The process of analyzing, redesigning, and often simplifying the flow of work within an organization to increase efficiency.
Computer Technology
The use and study of computers and other electronic devices to store, process, and exchange data, significantly impacting society and business operations.
Customer Service
The help and counsel delivered by a firm to customers who acquire or employ its offerings.
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