Most Complaints of Harassment Filed with the U

question 195

Multiple Choice

Most complaints of harassment filed with the U.S. Equal Employment Opportunity Commission (EEOC) , including such things as racist slurs, blocked access to job resources, and physical threats, have been filed by ____________ workers.

• A) African American
• B) Asian American
• C) Latino
• D) Native American
• E) white

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Definitions:

Yerkes-Dodson Law

The Yerkes-Dodson Law is a psychological principle stating that there is an optimal level of arousal for optimal performance; too little or too much arousal can lead to decreased performance.

Aroused People

Individuals experiencing heightened physiological and psychological activity, which can influence cognition and behavior.

Emotional Intelligence

Emotional Intelligence is the ability to recognize, understand, and manage one's own emotions, as well as to recognize, understand, and influence the emotions of others.

Paul Ekman

A psychologist renowned for his research on the universality of facial expressions and the identification of emotions.