Which of the Following Statements Is True About Quality Management

question 24

Multiple Choice

Which of the following statements is true about quality management?

• A) A goal of quality management is increased profit.
• B) A goal of quality management is long-term cost reduction.
• C) A goal of quality management is statistical control.
• D) A goal of quality management is continuous quality improvement.

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Definitions:

Maintenance Stage

a phase in the life cycle of a product, service, or system where the focus is on sustaining performance through regular upkeep and repair.

Graphic Rating Scale

A graphic rating scale consists of a statement or question about some aspect of an individual’s job performance.

Management-by-Objectives System

A performance management approach where managers and employees agree on specific performance objectives.

Establishment Stage

A phase in an individual's career where they seek to make their mark, develop a professional identity, and secure stable employment.