A Clerical Worker Who Routinely Helps Coworkers Solve Computer-Related Problems

question 9

Multiple Choice

A clerical worker who routinely helps coworkers solve computer-related problems is engaging in

• A) Pivotal role behaviors.
• B) Relevant role behaviors.
• C) Peripheral role behaviors.
• D) No answers are correct.

---

Definitions:

Operating Expenses

Costs associated with the day-to-day functions of a business, excluding costs directly related to product manufacturing or service delivery.

Revenues

The total income earned by a company for selling its goods or services before any costs or expenses are deducted.

Gross Profit

The difference between sales revenue and the cost of goods sold before deducting overhead, payroll, taxes, and interest payments.

Operating Expenses

Costs associated with the day-to-day operations of a business, including rent, utilities, salaries, and office supplies.