Which Type of Evaluation Assesses the Views of the Consumers

question 22

Multiple Choice

Which type of evaluation assesses the views of the consumers of the services?

• A) Quality assurance.
• B) Consumer satisfaction.
• C) Consumer views.
• D) Consumer formative evaluation.

---

Definitions:

Eye Contact

The act of looking directly into another person's eyes, which can convey a wide range of emotions and intentions and is an important aspect of nonverbal communication.

Body Language

Nonverbal communication through body movements, stances, gestures, and facial expressions.

Electroconvulsive Therapy (ECT)

A mental health therapy that involves triggering seizures through electrical stimulation to alleviate psychological conditions.

Memory Loss

The inability to remember information or events that are usually easily recalled, which can be temporary or permanent.