At Lorenzo's Workplace, the Performance-Appraisal Process Includes Measurements of Organizational

question 29

Multiple Choice

At Lorenzo's workplace, the performance-appraisal process includes measurements of organizational citizenship behaviors, such as volunteering for unpleasant tasks and helping new employees socialize into the work team.Therefore, Lorenzo's employer is:

• A) enforcing job requirements.
• B) practicing leniency.
• C) committing a halo error.
• D) relying on a ranking method.
• E) rating contextual performance.

Understand the impact of recruitment and selection processes on job applicants' perceptions.

Comprehend the significance of fair and unbiased performance appraisals.

Identify various types of rater errors and biases in performance evaluation.

Recognize the importance of structured employment interviews for improving validity.

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Definitions:

Monetary Value

The value of an asset, service, or amount expressed in terms of money.

Performance of Services

The execution of tasks or provision of work that delivers value to clients or customers, typically in exchange for payment.

Revenue

The income earned by a company from its business activities, typically from the sale of goods or services.

Net Income

The ultimate profit of a company calculated by removing all operational costs, taxes, and expenses from its gross income.