Scenario 10.1 Ellen Jones Is the Human Resource Manager of a Midsize

question 30

Multiple Choice

Scenario 10.1
Ellen Jones is the human resource manager of a midsize company that manufactures camping tents.The company employs approximately two hundred employees.Ellen is in the process of redesigning the company's performance- management system.She has been instructed by the top management to develop a performance-management system that encourages employees to go beyond their formal job duties.Supervisors in this fast-paced organization have a limited opportunity to track their subordinates' performances on a daily basis.Employees work in self-managed cross-functional work teams, with each team responsible for its own productivity.With input from supervisors, each team sets its own goals for each month of the year, and employee compensation is based on the team's goal achievement as well as on individual performance factors
-Refer to Scenario 10.1.Given the company's work structure, who among the following is likely to provide the most useful information to appraise each employee's performance?

• A) Human resource managers
• B) Peers
• C) Clients
• D) Self
• E) Top management

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Definitions:

Hostility

A state of anger and aggression towards someone or something.

Prejudice

Preconceived opinion or judgment that is not based on reason or actual experience.

Discrimination

Unjust or prejudicial treatment of different categories of people, particularly on the grounds of race, age, or sex.

Robber's Cave Experiment

A social psychology experiment that demonstrated how conflict can be induced and reduced among groups through cooperation toward shared goals.