An Insurance Company Has Three Secretaries,A,B,and C,who Are Each Capable

question 48

Essay

An insurance company has three secretaries,A,B,and C,who are each capable of processing four different types of insurance claims.The amount of time required by each secretary to process a particular type of a claim is summarized in the following table.

On a typical week,the insurance firm has 5 type 1 claims,4 type 2 claims,2 type 3 claims,and 3 type 4 claims.Each secretary works a maximum of 40 hours per week.The office manager wants to know how many of each type of an insurance claim should be processed by each secretary to minimize the total processing time.Use Excel to formulate and solve this problem.

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Definitions:

Long-Term Disabilities

Disabilities that affect an individual's ability to perform normal daily activities for an extended period, often permanently.

Medicare

A national health insurance program for Americans aged 65 and older.

Diagnosis Code

A code assigned to a diagnosis based on a standardized classification system, used for billing, reporting, and statistical purposes in healthcare.

Treatment Code

A system of codes used to identify specific medical treatments and procedures for billing and documentation purposes.