Use This Information to Answer the Following Questions

question 29

Essay

Use this information to answer the following questions.
A call center receives an average of 20 calls per minute.You may assume that the numbers of calls are independent of each other,and that the average number of calls remains the same for each minute interval.
-Refer to the information above.
a.What type of distribution describes the number of calls received?
b.Use Crystal Ball to simulate the number of calls received per minute.Use 1000 replications.
c.What is the probability that the call center will receive more than 30 calls per minute?
d.What is the probability that the call center will receive less than 25 calls per minute?

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Definitions:

Work In Process Inventory

The direct materials costs, the direct labor costs, and the applied factory overhead costs that have entered into the manufacturing process but are associated with products that have not been finished.

Work In Process Inventory

The value of unfinished goods in the production process at a given point in time.

Conversion Costs

The combination of labor costs and overhead expenses involved in transforming materials into finished goods.

Factory Overhead

Indirect costs associated with manufacturing, such as utilities, maintenance, and manager salaries, not directly traceable to specific units of production.