Early Research Determining That Individual and Group Behavior Was Important

question 23

Multiple Choice

Early research determining that individual and group behavior was important to organizations involved the

• A) Hawthorne Studies.
• B) scientific management groups.
• C) total quality management investigations.
• D) use of employee testing.
• E) outsourcing studies.

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Definitions:

Malicious

Describes software or activities that are intended to harm or exploit computer systems, networks, or their users.

Phishing Scams

Fraudulent attempts to obtain sensitive information, such as usernames, passwords, and credit card details, by disguising as a trustworthy entity in an electronic communication.

Black-Hat Hacker

A hacker who uses his or her knowledge to destroy information or for illegal gain.