Examlex
The most effective service organizations produce intangible outcomes for their customers.
Pessimistic
A tendency to anticipate unfavorable outcomes or emphasize the negative aspects of a situation.
Expected Time
An estimation of the duration it would likely take to complete a task, often used in project management for scheduling.
PERT Times
entails the estimated durations in the Program Evaluation and Review Technique, a method used in project management.
Optimistic Time
The shortest possible time in which a task or project can be completed, assuming everything goes better than expected.
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