In the First Stage of Glasl's Model of Conflict Escalation

question 94

Multiple Choice

In the first stage of Glasl's model of conflict escalation, ________, the disagreement is recognized, but both sides believe it can be resolved through discussion.

• A) hardening
• B) loss of face
• C) action over words
• D) debate
• E) images/coalitions

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Definitions:

Rank-order

The arrangement or classification of items based on their importance, value, or quality in a sequential hierarchy.

Resolution Phase

The stage in conflict management or negotiation processes where parties come to an agreement and resolve their differences.

Initiation Phase

The initial stage in a process or project where objectives are set and tasks are begun.

Bargaining Phase

is a stage in negotiation wherein parties discuss their wants and needs directly, attempting to come to a compromise.