Matching ​Match Each of the Following Scenarios with the Type of of Conflict

question 43

Multiple Choice

Matching
​Match each of the following scenarios with the type of conflict it most clearly illustrates.
-​informational conflict

• A)​While working for an organic deli, Jose discovers that most of the ingredients are not in fact organic.He's outraged and accuses Clara, the owner, of gross corruption.She calmly replies that if the customers can't tell the difference, then there's no reason why the deli can't use cheaper ingredients and save money.
• B)​When Sara unexpectedly quits without a word of explanation, her coworkers ask Daniel, her manager, why she left.Corporate policy prohibits him from giving the reason, and he says as much.This causes her coworkers to suspect that she was pushed out for shady reasons, and tensions in the office rise.The truth is, Sara moved away to care for her ailing mother.
• C)​Tommy, a marketer for a test prep company, always tries to enroll as many students as possible in each class, because his yearly bonus is based on sales.This angers Iris, a teacher, whose yearly bonus depends on her average student ratings, because she gets better ratings with smaller classes.

Identify and understand different strategies for managing conflict in organizational settings.

Understand the types and sources of conflicts within an organization.

Recognize the steps involved in the conflict resolution process and the importance of each step.

Identify the characteristics of different generations in the workplace and their impact on organizational dynamics.

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Definitions:

NMR Data

Information obtained from Nuclear Magnetic Resonance spectroscopy, useful for determining molecular structure and dynamics.

Quartet

In nuclear magnetic resonance (NMR) spectroscopy, a signal that is split into four separate peaks, indicating the presence of specific atomic environments in a molecule.

Triplet

In quantum mechanics, a term often used to describe a system (such as an atomic or molecular state) that has three closely related energy levels or sub-states.

Spectral Data

Information derived from the interaction of electromagnetic radiation with matter, used to analyze and identify substances.