​Match Each of the Following Conflict Management Strategies with the Scenario

question 13

Multiple Choice

​Match each of the following conflict management strategies with the scenario that most clearly illustrates it.Some strategies may be selected more than once.
-When the work group needs to select a font for their PowerPoint presentation, Jim proposes Arial.In response, Melissa launches into an impassioned seven minute monologue proclaiming Helvetica the most amazing font ever.The truth is, Jim couldn't care less what font they use, so Helvetica it is.

• A)avoiding
• B)competing
• C)​collaborating
• D)compromising
• E)​accommodating

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Definitions:

Avoidance-Avoidance Conflict

A decision-making dilemma involving a choice between two negative or undesirable outcomes.

Multiple Approach-Avoidance Conflict

A psychological conflict that occurs when a person is faced with a decision that has both appealing and negative aspects to each of the options.

Approach-Approach Conflict

A psychological conflict that occurs when a person has to choose between two desirable or attractive goals.

Performance Goals

Objectives set to gauge the effectiveness or success of an individual's performance in specific tasks.