​Match Each of the Following Conflict Management Strategies with the Scenario

question 115

Multiple Choice

​Match each of the following conflict management strategies with the scenario that most clearly illustrates it.Some strategies may be selected more than once.
-​Sayid knows that when Shannon sees him, she's going to hound him about that French textbook he borrowed from her three months ago, so when he sees her coming he ducks into a bathroom.

• A)avoiding
• B)competing
• C)​collaborating
• D)compromising
• E)​accommodating

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Definitions:

Primacy Effect

The tendency to remember information presented at the beginning of a list or sequence better than information that comes later.

Recency Effect

A memory bias where the most recently presented information is remembered better than older information.

TOT Effect

The Tip-of-the-Tongue phenomenon where a person cannot fully recall a word or name, but has partial recall and a sense of imminent retrieval.

Flashbulb Memories

Highly detailed, exceptionally vivid 'snapshot' memories of the moment and circumstances in which a piece of shocking news was heard.