The Program Designed to Build Long-Term Loyalty and Bonds with Customers,facilitated

question 160

Multiple Choice

The program designed to build long-term loyalty and bonds with customers,facilitated by technology,is known as:

• A) permission marketing
• B) direct marketing
• C) customer relationship management
• D) frequency marketing

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Definitions:

Dying Stages

Refers to a model, often the Kübler-Ross model, describing stages of emotional and psychological adjustment to death.

Elizabeth Kübler-Ross

A psychiatrist known for proposing the five stages of grief model: denial, anger, bargaining, depression, and acceptance.

DABDA

An acronym for the five stages of grief as outlined by Elisabeth Kübler-Ross, which stands for Denial, Anger, Bargaining, Depression, and Acceptance.

Authoritative Parenting

A child-rearing style characterized by high responsiveness and high demands, balancing clear, fair rules with emotional support and understanding.