An Apology Strategy Is Part Of

question 140

Multiple Choice

An apology strategy is part of:

• A) impression management
• B) defense of innocence
• C) crisis management
• D) justification

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Definitions:

Fluent

The ability to express oneself easily and articulately in a particular language or activity.

Repatriation

The process of returning an individual to their country of origin or citizenship, often used in the context of employees returning from international assignments.

Cross-Cultural Preparation

Training to prepare employees and their family members for an assignment in a foreign country.

Culture Shock

The sense of confusion, uncertainty, or anxiety experienced by someone exposed to an unfamiliar culture or way of life.