Scenario - Amy Holmes

question 114

Multiple Choice

Scenario - Amy Holmes
One of the most talented managers to ever work at ABC Inc. is Amy Holmes. Combining graciousness with high intelligence and creativity, Amy has been successful in attracting and building a highly committed and competent division of employees. When interviewed by the national news media for insight into her success, one of the topics that became a primary focus was the challenge of communicating effectively.
-Amy believes that successful managers solicit and respond to upward communication. Information that can be expected with upward communication includes all of the following EXCEPT which one?

• A) Procedures and practices
• B) Suggestions for improvement
• C) Financial and accounting information
• D) Performance reports
• E) All of these are included.

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Definitions:

Abilities

The skills, talents, or competencies a person has, which can be natural or developed, that enable them to perform specific tasks or actions.

Exertion

The physical or mental effort applied in order to achieve something.

Naïve Psychology

A concept in social psychology that refers to the natural human capacity to make sense of other people's behavior by attributing particular psychological states and traits to them.

Heider

Refers to Fritz Heider, an Austrian psychologist known for his work in the psychology of interpersonal relations and attribution theory.