It Seems That Once a Year the Managers of Stone

question 134

Multiple Choice

It seems that once a year the managers of Stone Construction, Inc. attempt a major organization intervention, such as management by objectives. They never seem to be satisfied with the performance of Stone Construction and, sure enough, 12 months later, along comes another major intervention. By implementing organizational change in this way, Stone Construction's management may well be violating the principle of:

• A) benchmarking.
• B) continuous improvement.
• C) unity of direction.
• D) top-down control.
• E) none of these.

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