Contingency Factors That Can Influence the Success of a TQM

question 53

Multiple Choice

Contingency factors that can influence the success of a TQM program in a negative way include all of the following EXCEPT:

• A) tasks make high skill demands on employees.
• B) management expectations are unrealistically high.
• C) middle managers are dissatisfied about loss of authority.
• D) workers are dissatisfied with other aspects of organizational life.
• E) managers wait for big, dramatic innovations.

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Definitions:

Synergistic Effect

A phenomenon where two or more substances or actions combined produce an effect greater than the sum of their individual effects.

Comatose

A state of deep unconsciousness that a person cannot be awakened from, typically resulting from illness or injury.

CNS Stimulant

A class of drugs that increase brain activity, often used to treat ADHD and certain sleep disorders.

Nursing Intervention

Actions undertaken by a nurse to address a patient's particular needs, often part of a broader treatment plan.