Focusing on How Well Resources and Human Capital Are Being

question 4

Multiple Choice

Focusing on how well resources and human capital are being managed for the company's future refers to which component of the balanced scorecard?

• A) Customers
• B) Learning and growth
• C) Financials
• D) Internal business processes
• E) External business processes

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Definitions:

Relaxation Response

A physical state of deep rest that changes the physical and emotional responses to stress, effectively combatting the fight-or-flight response.

Suppression Of Anger

The conscious withholding or restraint of anger feelings or expressions.

Health Problems

Health problems refer to any deviation from a state of physical, mental, or social well-being, including diseases, injuries, and other disorders.

Subjective Experience

Individual's personal perceptions, feelings, and thoughts about an event or situation.