Which of the Following Played an Important Role in Caring

question 59

Multiple Choice

Which of the following played an important role in caring for the poor during the nineteenth century?

• A)the military
• B)the federal government
• C)churches and religious organizations
• D)the United Nations

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Definitions:

Philip Crosby

An influential figure in the quality management field known for his work on improving organizational quality.

Conformance

The act of matching or complying with certain standards, rules, or norms, often to meet requirements or maintain quality and consistency.

Service Characteristics

Service Characteristics are features that differentiate services from goods, including intangibility, inseparability, variability, and perishability.

Intangible

Lacking physical substance, often referring to things that cannot be touched but have value, like brand reputation or intellectual property.