Benchmarking Involves Finding Out What the Customer Wants

question 155

True/False

Benchmarking involves finding out what the customer wants.

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Definitions:

Waking Up

The transition from sleep to wakefulness, involving physiological and psychological adjustments by the body and mind.

Conditioned Stimulus

A previously neutral stimulus that, after being repeatedly paired with an unconditioned stimulus, elicits a conditioned response.

Unconditioned Stimulus

In classical conditioning, a stimulus that naturally and automatically triggers a response without prior conditioning.

Tone

The quality or character of sound, or the attitude expressed in writing or speech, conveyed through the choice of words and style.