The Inherent Focus of TQM Is on Managing the Total

question 156

True/False

The inherent focus of TQM is on managing the total organization to deliver quality to the customer.

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Definitions:

Work Process

The sequence of tasks or activities executed to achieve a specific objective, often involving inputs, throughputs, and outputs within an organizational setting.

Value

Represents the importance, worth, or usefulness of something, often evaluated in terms of economic, social, or personal metrics.

Customer

An individual or entity that purchases goods or services from a business.

Organisational Forms

Different structures and designs that organizations adopt based on their goals, strategies, and external environment.