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Scenario - Javier Gomez
Javier is a veteran manager with Pixel International, Inc. (PII) . Recently PII purchased a small business in the printing industry. Javier has been assigned the task of managing this new acquisition and is currently deciding how best to design its structure. Currently, employees are assigned to one of three departments, including sales, production, and legal defense.
-The analysis of whether the new division should be centralized or decentralized should include all of the following EXCEPT:
Aloof Brand
Describes a brand strategy focused on maintaining a sense of mystery or exclusivity, not engaging deeply with consumers, to foster allure and desirability.
Authenticity
The degree of genuineness and truthfulness in a brand's origins, promises, and actions, perceived by its audience.
Brand Storytelling
The use of narrative to communicate a brand’s values, history, and purpose, engaging customers on an emotional level.
Authenticity Deficit
The gap between a brand's promise and its actual customer experience, potentially leading to diminished trust and loyalty.
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