_____ Indicates a Disparity Between Existing and Desired Performance Levels

question 161

Multiple Choice

_____ indicates a disparity between existing and desired performance levels.

• A) Environmental opportunity
• B) Need for change
• C) Behavioral occurrence
• D) Critical incident
• E) Organizational structural imbalance

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Definitions:

Mediation

Conflict resolution procedure in which a mediator hears the views of both sides and facilitates the negotiation process but has no formal authority to dictate a resolution.

Conflict Resolution

Conflict resolution involves the process of resolving a dispute or disagreement between parties by addressing the root causes and finding an amicable solution that satisfies all parties involved.

Formal

Pertains to actions, procedures, or appearances that are done in accordance with established or prescribed rules.

Cooperation

The act of working together towards a common goal or interest, often involving shared resources or efforts.