Use of Rational Persuasion and Making Use of Higher Authority

question 1

True/False

Use of rational persuasion and making use of higher authority are two commonly used influence tactics.

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Definitions:

Macro-Listening

The practice of understanding the overall context and patterns in spoken communication, beyond individual words or phrases.

Evaluative Questions

Questions designed to assess the respondent's knowledge, understanding, or decision-making process, often reflective and analytical.

Constructing Meaning

The process of understanding or making sense of information, texts, or experiences through interpretation.

Probing Questions

Inquiries designed to elicit more detailed and comprehensive information from a respondent.