Use of the Balanced Scorecard Can Hinder or Decrease Organizational

question 54

Multiple Choice

Use of the balanced scorecard can hinder or decrease organizational performance if it is implemented using which type of orientation?

• A) Performance management orientation
• B) Performance measurement orientation
• C) Customer orientation
• D) Learning and growth orientation
• E) Internal business process orientation

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Definitions:

Remembered Event

An event from the past that is recalled from memory, which can be subject to biases and alterations over time.

Encoding

The process of converting information into a form that can be stored in memory.

Short-Term Memory

The capacity for holding a small amount of information in an active, readily available state for a short period of time.

Echoic

Pertaining to auditory processing, specifically the memory system that retains auditory information.