In the Context of Porter's Five Forces Model, Customer's Bargaining

question 82

Multiple Choice

In the context of Porter's five forces model, customer's bargaining power refers to

• A) a customer's ability to create barriers to entry.
• B) a customer's ability to alter his/her value chain.
• C) a customer's ability to integrate IT.
• D) a customer's ability to negotiate better prices.
• E) a customer's ability to create substitutes.

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Definitions:

Job Enrichment

A management concept focused on redesigning jobs in a way that increases the responsibilities, and opportunities for personal growth and recognition, thereby making them more fulfilling.

Adds Variety

Introduces diversity and difference, making situations, tasks, or environments more interesting and less monotonous.

Prosocial Motivation

The desire to benefit others or contribute to the greater good through one’s actions and behaviors.

Self-oriented Role

A function or position within a group or team that focuses on personal growth, achievements, and responsibilities rather than collaborative goals.