An Owner Knows That His Organization Can Save a Lot

question 43

Multiple Choice

An owner knows that his organization can save a lot of money and produce a better product if specific changes are made. He knows that the employees will not partake in the change themselves. He would have the MOST success if he implemented ________.

• A) bottom-up change
• B) top-down change
• C) process consulting
• D) external consulting

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Definitions:

Cognitive Misers

A term describing how individuals prefer to conserve cognitive energy by simplifying complex information and relying on heuristics for decision-making.

Stereotypical

Pertaining to a fixed, overly simplistic, and generalized belief or idea about a particular group of people or thing.

Defensive Attribution

A psychological process in which individuals attribute causes to events in a way that defends themselves from feelings of vulnerability and mortality.

Victims

Individuals who have suffered harm or injury as a result of an action or event.