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Which of the following would NOT lead an arbitrator to consider reducing management's assigned penalty?
Culture
The integrated pattern of human knowledge, belief, and behavior that depends upon the capacity for learning and transmitting knowledge to succeeding generations.
Consumer Product Safety
Regulations and standards designed to protect the health and safety of consumers by ensuring that products meet certain criteria before they can be sold.
Product Quality
The measure of a product's ability to fulfill or exceed customers' expectations, often evaluated through attributes like durability, reliability, and design.
Financial Perspective
An aspect in business strategy focusing on financial metrics like revenue growth, profitability, and shareholder value to assess a company’s performance.
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