When Managers Who Express Positive Emotions Such as Happiness, Enthusiasm

question 10

Multiple Choice

When managers who express positive emotions such as happiness, enthusiasm, and appreciation trigger these same positive emotions in employees, _____is happening.

• A) Perceptual selectivity
• B) Cognitive dissonance
• C) Contagious feeling
• D) Self-efficacy
• E) Emotional contagion

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Definitions:

Cathode

An electrode through which electrons move outward from the source in an electrical device; in a battery, it's the negative electrode.

Voltaic

Pertaining to electricity or electrical phenomena, especially those produced chemically, e.g., in voltaic cells where chemical energy is converted into electrical energy.

Anode

An electrode through which conventional current flows into a polarized electrical device; in electrolysis, it is the positively charged electrode.

Battery

A device used to convert chemical energy into electric energy. A group of voltaic cells connected together in a series or parallel connection.