Canadians Who Are Functionally Illiterate Are

question 43

Multiple Choice

Canadians who are functionally illiterate are

• A) involved in academic upgrading through their place of employment.
• B) older Canadians who did not have the opportunity to attend school.
• C) no longer in the work force.
• D) able to perform routine technical tasks without assistance.
• E) exacting a toll on organizations' productivity levels.

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Definitions:

Form Utility

The value added to goods through a change in form, making them more desirable to consumers.

Marketing Function

A role or operation that relates to promoting, selling, and distributing a product or service, including market research, advertising, and sales.

Ownership Utility

The value or benefit that comes from owning a product or service, above and beyond its functionality or use.

Place Utility

The value added to products by having them available at a location where they are needed or wanted by consumers.