MAX Computers Manufactures Affordable Laptops and Desktops at Its Factory

question 4

Multiple Choice

MAX Computers manufactures affordable laptops and desktops at its factory in Arizona.MAX has experienced a moderate amount of financial success,but upper management wants the firm to grow at a faster rate and become a bigger player in the highly competitive computer market.The firm's greatest problems relate to its employees.Employee turnover is high-most employees at MAX leave within 2 years or less of being hired.In addition,the rate of productivity among employees is not as high as executives would like.The vice president of human resources is considering moving MAX towards a high-performance work system. Which of the following best supports the argument that MAX should move towards a high-performance work system?

• A) MAX will be able to reduce quality control issues by reassigning line and staff managers to new departments.
• B) Using tests and validated interviews during recruitment will enable MAX to screen job candidates effectively.
• C) Outsourcing clerical tasks will enable MAX to raise employee salaries, implement flexible schedules, and increase productivity.
• D) MAX's competitors regularly use benchmarking as a method for comparing their employees with those in other firms.

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Definitions:

Self-Centered

Characterized by being preoccupied with oneself and one's own needs, often at the expense of considering others'.

Bad News

Information that is unwelcome, disappointing, or distressing to the recipient.

Positive Emphasis

The practice of focusing on positive aspects or outcomes in communication to foster a favorable perception or response.

Bad-News Placement

A communication strategy in which unfavorable news or information is positioned within a message in a way that aims to minimize negative impact or perception.