The Manager Likes to Use Employee Participation and Does Not

question 47

Multiple Choice

The manager likes to use employee participation and does not like to have to give direct instructions. However, there are times when it is necessary to give direct assignments. When the manager has to give directives, he tends to be very polite. He usually asks if the employee will take the assignment and gives personal thanks. The manager is using which type of power to get the job done?

• A) coercive
• B) connection
• C) reward or legitimate
• D) referent
• E) information or expert

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Definitions:

Coach

A peer or manager who works with an employee to motivate the employee, help him or her develop skills, and provide reinforcement and feedback.

Motivate

To provide someone with a reason or incentive to do something.

Reinforcement

A concept in behavior psychology where the frequency of a behavior is increased by following it with a reinforcement, which can be positive or negative.

Externship

Employee development through a full-time temporary position at another organization.