As Manager of the Information Technology (IT) Department, You See

question 148

Multiple Choice

As manager of the Information Technology (IT) department, you see a need to bring in a new network system for your organization; however, you encounter resistance because many people do not see the need for a new system when the current one is only a year old and working fine. Employees are resisting this change because of which of the following?

• A) threat to one's self interest
• B) uncertainty
• C) lack of confidence that change will succeed
• D) lack of conviction that change is necessary
• E) distrust of leadership
• F) threat to personal values
• G) fear of being manipulated

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Definitions:

Personal Storage Table

A file format used by Microsoft Outlook to store copies of messages, calendar events, and other items on the user's local computer.

Sensitivity Level

Indicates the degree of confidentiality or importance of information, determining who has access to it.

Mailbox

A storage location on a server where a user's email messages are kept.

Data File

A file that contains data used by a computer application. Examples include databases, spreadsheets, and configuration files.