CASE Scenario - Stephen Hedricks

question 135

Multiple Choice

CASE
Scenario - Stephen Hedricks
The promotion to first line manager took place just six weeks ago for Stephen Hedricks. He was well qualified for the promotion, but the new job still required a lot of training. One of the challenges has been to coordinate the production of his team with the needs of the sales department and with the availability of raw materials from his suppliers. Setting priorities and developing schedules to accomplish the work is a part of Stephen's job that he has really enjoyed. The challenges to maintain high rapport and to build a strong team with his employees have already brought him a lot of satisfaction. In reflecting about the last six weeks, Stephen concludes that he is very happy about his new job.
-Stephen Hedricks was exhibiting the interpersonal role of

• A) figurehead.
• B) leader.
• C) liaison.
• D) monitor.
• E) spokesperson.

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Definitions:

Cash Discount

is a reduction in the invoice amount offered to purchasers as an incentive for early payment, improving cash flow.

Interest Rate

The percentage at which interest is paid by a borrower for the use of money that they borrow from a lender.

Gross Amount

The total sum before any deductions are made, such as taxes, discounts, or expenses.

Price Escalation

An increase in the price of products or services over time, often due to factors such as inflation or increased costs of materials.