Customer Relationship Management Systems Collect and Manage Large Amounts of Data

question 137

True/False

Customer relationship management systems collect and manage large amounts of data about customers and make them available to employees.

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Definitions:

Safety Needs

Basic human requirements including protection from elements, security, order, law, stability, and freedom from fear.

Maslow's Hierarchy

A theory in psychology proposed by Abraham Maslow, suggesting that people are motivated by five basic categories of needs: physiological, safety, love/belonging, esteem, and self-actualization, which must be fulfilled hierarchically.

Physiological Needs

The basic physical requirements for human survival, such as air, water, food, shelter, and sleep, which are the foundation of Maslow's hierarchy of needs.

Basic To Survival

Fundamental needs or activities that are essential for an entity's continued existence and prosperity.