Service Technology Is Technology Characterized by Intangible Outputs and Direct

question 169

True/False

Service technology is technology characterized by intangible outputs and direct contact between employees and customers.

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Definitions:

Flexible Budgets

Budgets that adjust or flex with variations in activity levels or other relevant factors, allowing more accurate comparisons to actual results.

Cost Driver

A factor, such as machine-hours, beds occupied, computer time, or flight-hours, that causes overhead costs.

Fixed Costs

Costs that do not change with the level of production or sales, such as rent or salaries.

Flexible Budget

A budget that adjusts or varies with changes in volume or activity levels.