E-Z, Inc Is Changing from a Manual Ordering System to a a Computer-Based

question 16

Multiple Choice

E-Z, Inc. is changing from a manual ordering system to a computer-based ordering system. As part of the implementation procedures, the company invests in detailed, comprehensive training classes. What approach to change implementation is E-Z using?

• A) Communication and education
• B) Top management support
• C) Participation
• D) Coercion
• E) Negotiation

---

Definitions:

Reproductive Success

A measure of an individual's genetic contribution to the next generation by producing offspring that survive to reproduce themselves.

Physical Characteristics

The observable attributes or features of an organism or object, such as height, weight, color, shape, and structure.

Fraternal Birth-Order Effect

A phenomenon suggesting that a man is more likely to be homosexual if he has more older brothers.

Sex Drive

The biologically influenced drive to seek sexual activity or sexual pleasure.