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According to MANAGER'S SHOPTALK in Chapter 16, Marshall Industries Did

question 179

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According to MANAGER'S SHOPTALK in Chapter 16, Marshall Industries did away with all bonuses, commission, vacations and other awards and rewards. Salespeople were paid a base salary and given profit sharing. As a result, productivity at the organization tripled.

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Definitions:

Utility Function

A utility function is a mathematical representation of a consumer’s preferences, ranking different bundles of goods according to levels of satisfaction.

Indifference Curve

A graph showing different bundles of goods between which a consumer is indifferent, meaning they would derive the same level of satisfaction from any combination.

Bliss Point

The optimal quantity of consumption where any further increase or decrease would lead to a lower level of satisfaction for the consumer.

Indifference Curves

Graphical representations in microeconomics to illustrate different combinations of goods between which a consumer is indifferent.

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