A Networked Information System That Collects, Processes, and Provides Information

question 116

Multiple Choice

A networked information system that collects, processes, and provides information about an organization's entire enterprise, from identification of customer needs and receipt of orders to distribution of products and receipt of payments is called a(n) __________.

• A) customer relationship management system
• B) business performance dashboard
• C) enterprise resource planing system
• D) wiki
• E) performance taillight

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Definitions:

Low-Level Managers

Individuals who hold positions of authority at the lower tiers of an organization’s hierarchy, typically responsible for managing frontline employees and day-to-day operations.

Implementing Programs

The process of putting plans or projects into action to achieve desired goals or outcomes.

Long-Range Plans

Strategic plans that outline goals and objectives for a long-term period, usually extending several years into the future.

Contingency Theories

A group of leadership theories that propose the effectiveness of leadership depends on the context or situation in which it occurs.