Examlex
Jonathon had a problem when submitting an exam in his online marketing class and he received a score of zero,so he sent an email to the professor explaining his problem.He was really worried because the exam was due that evening,and he was very pleased when the professor replied within an hour telling him that he scored a 90 on the exam.The professor's prompt reply to his inquiry is an example of which service quality component?
Large Blocks of Text
Extensive, uninterrupted sections of text that can be challenging for readers to navigate and engage with.
Web Page Design
The process of creating the layout, visual aesthetics, and functionality of web pages to enhance user experience and communication.
Full Justification
A text alignment style where text is adjusted to line up evenly along both the left and right margins.
Ragged Right Margins
Margins that do not end evenly on the right side of the page.
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