A Management Consulting Business Stays in Touch with Its Business

question 30

Multiple Choice

A management consulting business stays in touch with its business customers through phone calls and greeting cards.It periodically sends out needs-assessment questionnaires and designs new services to meet the needs revealed in these surveys.This is an example of relationship marketing based on:

• A) financial bonds
• B) social bonds
• C) service delivery
• D) patronage bonds
• E) structural bonds

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Definitions:

Academic Success

Achieving desired outcomes and objectives in educational settings, often measured by grades, knowledge acquisition, and skill development.

Intelligence

The ability to acquire and apply knowledge and skills.

Athletes

Individuals who engage in physical sports, competitions, or activities requiring skill, strength, or endurance.

Dancers

Performers who express ideas, stories, rhythm, and sound through bodily movements.