Every Time Barry Orders Running Shoes from Road Runner Sports,the

question 30

Multiple Choice

Every time Barry orders running shoes from Road Runner Sports,the Web site or the operator on the phone always tries to sell him something in addition to the shoes he ordered,such as socks or other apparel.This is an example of:

• A) data mining
• B) cross-selling
• C) trading up
• D) database enhancement
• E) a database channel

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Definitions:

BIOS

Basic Input/Output System, a firmware interface that initializes and tests hardware during the startup process, prior to the operating system loading.

Boot Process

The sequence of events that occurs within a computer system from power-on until the operating system is fully loaded and the user can interact with the system.

Root Directory

The top level of the filing structure in a computer system. In Windows computers, the root directory of the hard drive is represented as C:\.

User Interface

The means by which a user interacts with a computer, software, or application, including visual elements like buttons and menus.