Firms Can Reduce Costs When Customers Order Over the Internet

question 61

Multiple Choice

Firms can reduce costs when customers order over the Internet in the following ways, except:

• A) lower production costs in manufacturing the product
• B) reduced shipping costs since the customer pays for shipping
• C) decreased labor costs in stocking or restocking shelves
• D) lower sales costs since sales people are not used for the transaction

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Definitions:

Dissipates

The process by which matter or energy disperses or spreads out to a less concentrated form, often resulting in a more uniform distribution.

Usable

Suitable or ready for use; able to be used for a particular purpose or in a particular way.

Delta G

The change in Gibbs free energy, predicting the direction of chemical reactions and their spontaneity.

Free Energy

A thermodynamic quantity that represents the amount of energy in a system that is available to do work.