In Terms of Online Sales, in Many Cases, Receiving Which

question 53

Multiple Choice

In terms of online sales, in many cases, receiving which of the following is the first step in the buying process?

• A) direct mail flyer
• B) e-mail
• C) catalog
• D) telemarketing call

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Definitions:

Physiological Needs

The basic physical requirements for human survival, such as food, water, shelter, and sleep, which must be met before higher-level needs can be addressed.

Psychological Needs

Basic human motivators related to mental health and well-being, such as belongingness, esteem, and self-actualization.

Esteem Needs

According to Maslow's hierarchy of needs, these are the fourth level of human needs, focusing on the desire for respect, self-esteem, and recognition from others.

Security Needs

Basic human requirements for safety and protection, as identified in Maslow's hierarchy of needs.