In the Selling Process, ________ Follows the Sales Presentation

question 91

Multiple Choice

In the selling process, ________ follows the sales presentation.

• A) handling objections
• B) knowledge acquisition
• C) sales closing
• D) follow-up

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Definitions:

Substance Abuse

The misuse of drugs or alcohol that leads to clinical impairment or distress.

DiClemente and Prochaska Model

A model describing a five-stage process of change for individuals overcoming addictive behaviors and other negative habits.

Precontemplation

A stage in the behavior change process where the individual is not yet considering change or is unaware of the need for change.

Maintenance

In a psychological or therapeutic context, maintenance refers to the ongoing process of sustaining progress made during treatment and preventing relapse into previous unhealthy behaviors.