In Handling Objections During the Sales Call, Brandon (The Salesperson)

question 188

Multiple Choice

In handling objections during the sales call, Brandon (the salesperson) normally answers the objection directly. This approach is called the:

• A) compensation method
• B) "feel, felt, found" method
• C) head-on method
• D) indirect method

Identify and understand various logical fallacies in arguments.

Distinguish between credible and non-credible sources of information.

Recognize the difference between appealing to emotion and making a logical argument.

Understand the concept of ad hominem fallacy and its impact on the credibility of an argument.

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Definitions:

Master Budget

A comprehensive financial plan that includes all of a company's budgets and financial plans.

Hourly Cost

The expense incurred for each hour of work performed, often used to calculate labor costs or pricing for services.

Variable Selling

Costs that vary directly with the volume of sales, such as commissions and shipping charges.

Administrative Expense

Administrative expense includes overhead costs not directly tied to a specific project or production process, such as salaries of executive staff, office supplies, and utilities.